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Is your Mobile Dry Cleaning Business Making You Rich? Feed your business a steady diet of new customers and your business will feed you a steady diet of cash. For your business to grow and make money, it takes a steady flow of new customers. O.K., you may say, "I've put a lot of time and money in getting my present customer base and now the time has come to focus on keeping those customers. Haven't you been telling us all along that it is less expensive to keep a customer than to replace him, and that we should place our focus and resources on customer service?" This is true, I am a strong proponent on striving for excellent customer service. Nothing will destroy a business faster than a lack of concern over customer' complaints and sloppy, careless business practices, but exercising positive customer service doesn't preclude getting new customers. Customers will come and customers will go. No matter how diligent you are, you are going to loose customers. They must be replaced if you want your business to stay healthy. In fact, if you want your business to grow, you need a continuous influx of new customers and to achieve this goal, you have to take advantage of every tool available to you. Here is a free site that gives you a listing by zip code of recently "sold" residences. This information gives you a heads up over the competition. Its been proven that the first business to approach new residents generally gets the customer and with good customer service keeps that customer for the long haul. //
Be persistent:
If
you feel you have found a
winning method of salesmanship or marketing tactics, please
take the time to publish your suggestion in "The
Cleaning Room" - the MDCSP discussion forum. Help
others find the success you have been fortunate to possess.
Think how good you will feel knowing you have helped another
and perhaps another's suggestion will benefit you.
If
one person tells two people and they each tell two others ....
You know the rest. Let's work for the benefit of others. Do you have unanswered questions? Are there topics you would liked discussed in this newsletter? Send your suggestion to Info@themobiledrycleaner.com and we will address your concern.
The Cleaning Room is a private discussion forum for MDCSP members only. Here members can participate in an exchange of ideas, seek answers to perplexing questions, compare notes, or simply engage in conversations for the benefit of their Mobile Dry Cleaning Business. The forum will be monitored and any objectionable or abusive language is prohibited. Please confine your messages to Mobile Dry Cleaning topics only. Anyone violating these rules will be banned from further postings. |
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